Terms & Conditions
Last Update on: 22nd Sep 2025
1. Acceptance of Terms
By accessing and using our platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree to any part of these terms, you should immediately discontinue the use of our services. These terms constitute a legally binding agreement between you and our company regarding the use of the platform and all related services.
2. User Responsibilities
As a user, you agree to use the platform in a lawful and responsible manner. You are responsible for maintaining the confidentiality of your account information and ensuring that all activities conducted under your account comply with these terms. You agree not to engage in fraudulent activities, misuse the platform, or attempt to disrupt the functionality of our systems. Misuse of the platform may result in suspension or termination of your account.
3. Booking and Payments
When you make a booking through our platform, you agree to provide accurate and complete information. All payments must be made through the secure methods provided, and you authorize us to process your payment details for the purpose of completing your transaction. Any fraudulent or unauthorized transactions will be subject to investigation, and we reserve the right to cancel such bookings without liability. Venue-specific policies, such as deposits or additional charges, may also apply and will be communicated at the time of booking.
4. Cancellations and Refunds
Cancellations and refund eligibility are subject to the venue’s individual policies. Some bookings may be fully refundable if cancelled within a specified period, while others may include cancellation fees or be non-refundable. We act only as an intermediary between you and the venue and therefore cannot guarantee refunds outside the venue’s stated policy. Users are encouraged to review cancellation terms carefully before finalizing any booking.
5. Limitation of Liability
While we strive to provide accurate information and reliable services, we do not guarantee that the platform will always be error-free, uninterrupted, or secure. We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our platform, including but not limited to lost profits, booking errors, or disputes between you and a venue. Your use of the platform is at your own risk, and we strongly recommend confirming all booking details directly with the venue.
6. Intellectual Property
All content on the platform, including text, images, graphics, logos, and software, is the intellectual property of our company or licensed to us. You agree not to copy, modify, distribute, or exploit any content without prior written permission. Unauthorized use of intellectual property may result in legal action.
7. Amendments to Terms
We reserve the right to update or modify these Terms and Conditions at any time, without prior notice. Any changes will be effective immediately upon posting on the platform. Continued use of our services after such modifications constitutes acceptance of the updated terms. We encourage users to review this section regularly to stay informed about their rights and responsibilities.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which we operate. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in that region.